Subject: Tech Support Candidate - Ajit kumar singh Ajit
From: Ajit kumar singh Ajit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 27 Nov 2020 04:22:12 -0500

| | Tech Support Test

Name | Ajit kumar singh Ajit
E-mail | [email-masked]
Phone Number | (+91) 7905802933
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Cogent | CSA | May 2018 | 15
Previous Employer 2 | Techm | Pmo | Aug 2020 | 12.5

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly we will try to clear the cookies and delete history if same issue persist try to open in another browser hopefully issue will resolved.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | turn on the Bluetooth of phone and speaker than click on Bluetooth speaker name in bluetooth search and your Bluetooth will connect.
What according to you makes you a good candidate for customer service or technical support job? | i have good customers care exp i know how to deal with customer in polite manner.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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