Subject: Tech Support Candidate - Pawan Kumar
From: Pawan Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 Nov 2020 12:45:40 -0500

| | Tech Support Test

Name | Pawan Kumar
E-mail | [email-masked]
Phone Number | (89305) 86227
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Palwal
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | | |
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First things I'll try to get to know that which system i am using it should have internet connection and if again i face same problem i will click on troubleshooting and it will take me to the computer settings and i will try to fix.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First make sure Bluetooth speaker is should be on and try to get to know brand of company then click on phone Bluetooth it'll take you to Bluetooth  and click on refresh and you Will get the name of the Bluetooth device name
What according to you makes you a good candidate for customer service or technical support job? | According to me  i am good in customer service because i have some experience in customer service  and i have done my graduation in management field so on that basis i can say i am good in customer service.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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