Subject: Tech Support Candidate - Rahul Pal
From: Rahul Pal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 Nov 2020 00:21:21 -0500

| | Tech Support Test

Name | Rahul Pal
E-mail | [email-masked]
Phone Number | (+91) 7389109502
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gwalior MP
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Marquis Computers | FSE | Currently working | 12500
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.Fisrt check Internet connection & Lan driver .
2.Check proxy setting
3.browser setting

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Turn on bluetooth speaker than mobile phone bluetooth on than search bluetooth speaker than pair your bluetooth speaker & mobile device now connect
What according to you makes you a good candidate for customer service or technical support job? | Costumer satisfication first and cosutmer compalint on time closed
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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