Subject: Tech Support Candidate - Naeem Ansari
From: Naeem Ansari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 26 Nov 2020 00:12:19 -0500

| | Tech Support Test

Name | Naeem Ansari
E-mail | [email-masked]
Phone Number | (+91) 9711940937
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Jamia Nagar, Okhla, New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | CCS Computers Pvt Ltd | System Administrator | NA | 19500
Previous Employer 1 | Encore Ingodolution Pvt Ltd | Network Support Engineer | February, 2019 | 12500
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First, check network connectivity
2, check if ISP line is down or not
3, check if web domain is blocked or not
4, there may website issue ( webpage is removed or not active )

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 go to setting
2, turn on bluetooth
3, select your speaker name from available devise
4, tap on it and connect
Note: if your speaker is not discoverable , then first make it discoverable

What according to you makes you a good candidate for customer service or technical support job? | I have technical experience
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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