Subject: Tech Support Candidate - Jaywant Singh
From: Jaywant Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 17:42:12 -0500

| | Tech Support Test

Name | Jaywant Singh
E-mail | [email-masked]
Phone Number | (110080) 9899701537
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | South  delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Panasonic | It engineer | July 2020 | 24
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all check the internet  working or not. 2 deleted  history. 3 reset the network  adapter 4 check  ip address.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | 1 go to setting 3 select bluetooth  option and open  it pear new devices  there will show bluetooth  speaker 4 pear it noe ita will work
What according to you makes you a good candidate for customer service or technical support job? | First of all know the issue which customer  getting. Resolved  it  polite behavior. Should have  good attitude
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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