Subject: Tech Support Candidate - RAMESHWAR PANDEY
From: RAMESHWAR PANDEY <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 12:01:46 -0500

| | Tech Support Test

Name | RAMESHWAR PANDEY
E-mail | [email-masked]
Phone Number | (91) 9821659500
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | kent ro system ltd | IT executive | | 20000
Previous Employer 1 | amar ujala pvt. ltd | IT executive | 5 sep 2020 |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Check the internet connectivity in the system (Wifi or Lan) if wifi or lan connected in system,check ip address and check other sites on browser and also check onther browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 step. power on your bluetooth speaker
2 step. open bluetooth setting on mobile
3 step. add new device
4.step. search your bluetooth speaker name and click on

What according to you makes you a good candidate for customer service or technical support job? | I have 3 year experience in desktop tech support
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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