Subject: Tech Support Candidate - Areeb Sajid
From: Areeb Sajid <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 09:52:17 -0500

| | Tech Support Test

Name | Areeb Sajid
E-mail | [email-masked]
Phone Number | (91) 8696934726
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Jaipur
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Teleperformance | Technical support executive | Nil | 25000
Previous Employer 1 | SMC insurance brokers Pvt Ltd | Relationship manager | 2/06/2018 | 17000
Previous Employer 2 | Sahara craft | Operation executive | 02/04/2016 | 10000

In your past experience you have (select all that applies) | Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. First of all I will try to clear catshes and cookies of browser and check if the issue is resolved or not
2. I will try to remove the extension by going to the settling of the browser
3 I will reset the browser

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 Turn on bluetooth of my mobile
2 turn on speaker
3 will find an option of speaker in mobile bluetooth settings
4 connect it to mobile

What according to you makes you a good candidate for customer service or technical support job? | I have more than 1 year experience as a technical support executive in chat and currently working as same so I am fresh with skills and experience
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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