Subject: Tech Support Candidate - Rohan Hubert
From: Rohan Hubert <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 06:20:44 -0500

| | Tech Support Test

Name | Rohan Hubert
E-mail | [email-masked]
Phone Number | (91) 7303668936
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sahibabad Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Silvertouch Technologies | BDM | 12/2019 | 42000
Previous Employer 1 | Ienergizer | Trainer | 2017 | 35000
Previous Employer 2 | DCC | Retention Officer | 2012 | 32000

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check for the url at first if found correct then I will check the internet connection. If the internet connection is fine ,will reboot the system. It should work

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on bluetooth on the phone and search for available devices. Select the desired device that we wish to connect to. Connection is established.

What according to you makes you a good candidate for customer service or technical support job? | My patience level and willingness to help
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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