Subject: Tech Support Candidate - Akansha Choudhary
From: Akansha Choudhary <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 05:39:22 -0500

| | Tech Support Test

Name | Akansha Choudhary
E-mail | [email-masked]
Phone Number | (+91) 7534945225
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida , sec 44
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ienergizer | Technical support , jr. Engineer | 13 October 2020 | 18000
Previous Employer 1 | 1point1 solution pvt. Ltd | Cce | 20 feb 2019 | 14000
Previous Employer 2 | Lg | Cce | 28 feb 2018 | 9000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Check the web address and internet connection is proper .
2. Delete your cookies in your statement.
3. Change your proxy settings.
And after that problem is same so you contact with system administrator.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Open Bluetooth in both device.
2. Check the speaker Bluetooth name.
3. After checking name to connect the Bluetooth speaker to your mobile phone.
4. When your phone and the Bluetooth speaker are connected, the device shows as "Connected

What according to you makes you a good candidate for customer service or technical support job? | Yes,  I'm  a good candidate for customer service or technical support job.but it is totally depend on your interview I'm good candidate or not.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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