Subject: Tech Support Candidate - MANISH KUMAR
From: MANISH KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 04:03:13 -0500

| | Tech Support Test

Name | MANISH KUMAR
E-mail | [email-masked]
Phone Number | (91) 8400399057
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | sector11
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | na | | |
Previous Employer 1 | hcl | tse | na | 15600
Previous Employer 2 | afl | rse | na | 20500

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

below check point
1- Check lan port
2. Ping ip
3.Run tracert with ndtv ip
4. Run firwall.cpl then check
5. Getways ping
6.Proxy setting check

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Both side bluetooth on and connected the pair through secure key.
What according to you makes you a good candidate for customer service or technical support job? | Technical Support
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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