Subject: Tech Support Candidate - Satender pratap Singh
From: Satender pratap Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 04:03:01 -0500

| | Tech Support Test

Name | Satender pratap Singh
E-mail | [email-masked]
Phone Number | (91) 8802322128
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida 58A
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Outlook

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | JC gracomm | Desktop support | Still working | 16000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check all the connection  are properly, on Or working
Check wifi setting
Check your Access point
Check wifi name Or password
Check Dhcp settings

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First of all option Bluetooth of both device
Speaker searching for near Bluetooth for connection
When device soon click it and start pairing
Accept the pairing request on mobile
When mobile user accept the request both device is connected

What according to you makes you a good candidate for customer service or technical support job? | I may not be good for Customer service but i can fit for techical support job. Knowledge of Adds, dns, dhcp, basic cloud, cloud computing, azur..
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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