Subject: Tech Support Candidate - MOHD sameer
From: MOHD sameer <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 03:25:06 -0500

| | Tech Support Test

Name | MOHD sameer
E-mail | [email-masked]
Phone Number | (201206) 8126756060
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
software installation And hardware detected problem

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | DLF | computer assiste | | 20100
Previous Employer 1 | Navyug computers | computer hardware software engineer | 2017 | 17000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first off Li check the system and second step check the internet setting and 3rd step check browser option blocking mode disable in NDTV and check the antivirus some side sometimes may be visible in anti-virus
Please list the steps to connect a Bluetooth speaker to your mobile phone. | first turn on bluetooth speaker and second turn on mobile root and search Bluetooth speaker name then connect bluetooth speaker
What according to you makes you a good candidate for customer service or technical support job? | because I am self learn and I am software hardware networking any delete any issue related to computer laptop printer networking issue definitely and solve
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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