Subject: Tech Support Candidate - Mohad Rizwan Rizwan
From: Mohad Rizwan Rizwan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 02:32:09 -0500

| | Tech Support Test

Name | Mohad Rizwan Rizwan
E-mail | [email-masked]
Phone Number | (011) 8287856148
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Laxmi Nagar
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Linux
Networking - advance
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Creative Info Link pvt ltd | system admin | working | 25000
Previous Employer 1 | IcVs E-Solution Pvt. Ltd | Customer Support Eng | March 2018 | 18000
Previous Employer 2 | FIA Technology services pvt ltd | IT Executive | May 2017 | 15000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Ist check is internet is working aur not then internet is working , 2nd check Brower setting  click the Lock   icon in the address bar to see if Firefox has blocked parts of the page that are not secure

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen.
Touch and hold Bluetooth .
Tap Pair new device. If you don't find Pair new device, check under "Available devices" or tap More. Refresh.
Tap the name of the Bluetooth device you want to pair with your device.
Follow any on-screen instructions

What according to you makes you a good candidate for customer service or technical support job? | yes
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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