Subject: Tech Support Candidate - Shrikant Pandey
From: Shrikant Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 02:21:31 -0500

| | Tech Support Test

Name | Shrikant Pandey
E-mail | [email-masked]
Phone Number | (+91) 7683056678
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida sector 71
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | VJ commed pvt ltd | Technical support | March 2020 | 16500
Previous Employer 1 | Shopcherries marketing | IT Executive | July 2015 | 1200
Previous Employer 2 | Nirala's | IT assistant | Mar 2014 | 9000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all. Check internet connection then check system lan is working properly or not and restart browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Frist of all bluetooth speaker on. Then go to mobile Bluetooth setting and search speaker and connect to speaker.
What according to you makes you a good candidate for customer service or technical support job? | Networking problem and Microsoft office outlook support.
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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