Subject: Tech Support Candidate - Mohd Shahbaaz Alam
From: Mohd Shahbaaz Alam <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 02:09:06 -0500

| | Tech Support Test

Name | Mohd Shahbaaz Alam
E-mail | [email-masked]
Phone Number | (+91) 7011531880
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Artemis hospital | Executive | Currently working | 22000
Previous Employer 1 | Integlio solution | Associate | May 2016 | 14000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all I will check connection of network and proxy server ip and that user's have all access to open this website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly switch on bluetooth speaker and enable bluetooth of mobile. After this we found a ssid of this bluetooth speaker and press that ssid id these devices connected.
What according to you makes you a good candidate for customer service or technical support job? | All candidates wants a good service. If We will provide quality technical services they will Happy with our work.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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