Subject: Tech Support Candidate - Rahul Kushwaha
From: Rahul Kushwaha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 02:04:06 -0500

| | Tech Support Test

Name | Rahul Kushwaha
E-mail | [email-masked]
Phone Number | (+91) 7032518342
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Value Point System Private Limited | System Expert | 30/12/2020 | 23000
Previous Employer 1 | Vasco Scientifics private Limited | System Administrator | 17/08/2019 | 17000
Previous Employer 2 | Systech Service Limited | Resident Engineer | 19/11/2018 | 13000

In your past experience you have (select all that applies) | Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

>Due to Internet connectivity issue occurs
>Due to server down issue occurs
>Due to browser issue occurs
>Need to clear browsing history and check

Please list the steps to connect a Bluetooth speaker to your mobile phone.

>Open bluetooth on both device
>Search the receiver device
>Pair between two device
>Both connected successfully once pair

What according to you makes you a good candidate for customer service or technical support job?

>Feel happy to helping other
>Having Experience In Technical Support job
>Completed Certification of customer help-desk

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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