Subject: Tech Support Candidate - Dharmendra Singh
From: Dharmendra Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 01:43:03 -0500

| | Tech Support Test

Name | Dharmendra Singh
E-mail | [email-masked]
Phone Number | (+91) 9654602306
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Chandigarh
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Paul merchant ltd | It executive | Now working | 18000
Previous Employer 1 | Shalhy ltd | It executive | September 2019 | 13000
Previous Employer 2 | Silaris infotech pvt ltd | Cse | 2018 | 10000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First off all check the own network connectivity  and then check the site name proper .
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Power on speaker and then bluetooth mode on and then phone bluetooth on and connect the speaker name
What according to you makes you a good candidate for customer service or technical support job? | Because I learn more
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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