Subject: Tech Support Candidate - Chandra Prakash bendil
From: Chandra Prakash bendil <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 25 Nov 2020 01:31:09 -0500

| | Tech Support Test

Name | Chandra Prakash bendil
E-mail | [email-masked]
Phone Number | (91) 9667324491
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Udaipur
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Application support, SAP MM SUPPORT, CRM SUPPORT

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Miraj group | Software support Engineer | Currently working | 32000
Previous Employer 1 | Infosys BPM limited | Process executive | 21 March 2019 | 14000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

It's depending on errors,
Means what types of errors execute

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First on the bluetooth of phone then start bluetooth of speaker then speaker bluetooth name searching on phone.
Then the name show on phone on speaker bluetooth name.
Then contact by phone.

What according to you makes you a good candidate for customer service or technical support job?

I have experience of technical support,
I can troubleshot problem easily according to problem

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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