Subject: Tech Support Candidate - Manish Chandra
From: Manish Chandra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Nov 2020 13:08:01 -0500

| | Tech Support Test

Name | Manish Chandra
E-mail | [email-masked]
Phone Number | (91) 9389306664
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Lucknow
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Bid Travels Pvt. Ltd. | Asst. Manager | 31Mar20 | 40000
Previous Employer 1 | Tak Travels Pvt. Ltd | Asst. Manager | 30Jun19 | 35000
Previous Employer 2 | Akbar Travels Pvt. Ltd. | Sales officer | 22Dec18 | 30000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will close and restart the system and browser or try with different browser. Check the internet connectivity or website is down for everybody or me only.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open mobile and speaker bluetooth, search for available bluetooth speaker, connect and insert te password if required.
What according to you makes you a good candidate for customer service or technical support job? | I am a good listener and having a lot patience.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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