Subject: Re: Team Segmentation
From: Saurabh Dadu <[email-masked]>
To: "Pritish Nandi (LSM)" <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]>
Cc: "Heta Nyrhinen, HNYR" <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]>, Deeksha Dadu <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Sun, 22 Nov 2020 16:53:31 +0000

Correction - Ashish is not on Warranty. He is in general Admin.

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Pritish Nandi <[email-masked]>
Sent: 22 November 2020 12:52 PM
To: Sara Aknooni, SRAK <[email-masked]>
Cc: Heta Nyrhinen, HNYR <[email-masked]>; Josephine Veena Dorairaj, JVDO <[email-masked]>; Deeksha Dadu <[email-masked]>; Saurabh Dadu <[email-masked]>; Ashish Dabral <[email-masked]>
Subject: Team Segmentation

Hi Sara,

PFB the team segmentation details as requested with information on the cross-training status.

Agent   Trained on      Group   Language        Working time Time in CET
Pritish Gaming-Enterprise       LSM Supervisor  ENG     08:00-17:00
Akihiko         Gaming-Enterprise       Gaming-Enterprise       JP      02:00-11:00
Marika  Gaming-Enterprise       Gaming-Enterprise       JP      02:00-11:00
Jessica Gaming-Enterprise       Gaming-Enterprise       CH      03:00-12:00
Mpiana  Gaming  Gaming  FR-ENG  08:00-17:00
Norbert Gaming  Gaming  GR-ENG  08:00-17:00
Ismael  Gaming-Enterprise       Enterprise      FR-ENG  08:00-17:00
AJ      Gaming-Enterprise       Enterprise      ENG     17:30-02:30
Pravesh Gaming-Enterprise       Gaming-Enterprise       ENG     17:30-02:30
Pradeep Gaming  Gaming  ENG     17:30-02:30
Siddhartha      Gaming-Enterprise       Gaming-Enterprise       ENG     08:00-17:00
Antonio Enterprise      Enterprise      GR-ENG  08:00-17:00
Grace   Enterprise      Training        GR-ENG  08:00-17:00
Joaquim Enterprise      Training        FR-ENG  08:00-17:00
Daniele Warranty        Warranty        ENG     07:00-16:00
Vishal  Warranty        Warranty        ENG     07:00-16:00
Ashish  Warranty        Warranty        ENG     08:00-17:00

Regards,
Pritish Nandi