Subject: Re: LSM Joining Case Test - PANKAJ RAWAT
From: PANKAJ RAWAT <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 21 Nov 2020 02:31:30 -0500

| | LSM Joining Case Test

Name | PANKAJ RAWAT
E-mail | [email-masked]
Phone Number | (91) 8287555553
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because in Blurb 4 he rechecked all the thing like address is hotel or home.. so ticket will be deliver to right person on time. and shows empathy to customer as well

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

A good Customer is to solve queries but a great makes customer delighted .

a good customer is when you ask for help and great when you feel the customer pain and help them as they want to be.

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