Subject: Tech Support Candidate - WASIF NAZIR Wasif
From: WASIF NAZIR Wasif <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 20 Nov 2020 00:24:53 -0500

| | Tech Support Test

Name | WASIF NAZIR Wasif
E-mail | [email-masked]
Phone Number | (+91) 6005946509
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida sector 66
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Qconneqt | Cse | 27 octomber | 17k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | If I am unable to open a browser of Ndtv then I clear all cache in my browser and refresh that
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all I open bluetooth mobile and speaker first.after that in my mobile device here will be show a bluetooth name what ever it with name then I connected .when it connects with bluetooth after that we can play music in it
What according to you makes you a good candidate for customer service or technical support job? | Having a good quality of team support and knowledge of products of in which the task we have to do .simply solving a query of a customer according to script on a short time period and giving him a full satisfaction about his query
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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