Subject: Tech Support Candidate - Kriti Mishra
From: Kriti Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 19 Nov 2020 03:28:41 -0500

| | Tech Support Test

Name | Kriti Mishra
E-mail | [email-masked]
Phone Number | (201307) 9793593173
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sec- 51 hoshiyarpur villege gali No - 2
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Ages | Employer | 1 year | 20000
Previous Employer 2 | E- Shine technology | Team leader | 9 month | 22000

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly i will check network settings  and than i will connect other network as wifi .
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly i will on my bluetooth speaker and than i on bluetooth in my mobile phone afterthat i pair to bluetooth speaker name than i connected to my speakers.
What according to you makes you a good candidate for customer service or technical support job? | Firstly i will fully understand customer quarry and than i give him best option  according to his quarry and my best is this, customer fully satisfie to my solution than i complete my job to customer quarry.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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