Subject: Tech Support Candidate - Saurabh Singh
From: Saurabh Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Nov 2020 06:33:17 -0500

| | Tech Support Test

Name | Saurabh Singh
E-mail | [email-masked]
Phone Number | (+91) 8375979309
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Kanpur
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Concentrix daksh pvt ltd. | Senior Executive | Still working | 20k
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Don't know

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1: Switch on the Bluetooth mode on mobile and for speaker as well

2: Search the device name on mobile

3: If the device name of the speaker is Portronics, will pair it with the same

4: It will be connected

What according to you makes you a good candidate for customer service or technical support job? | Patience
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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