Subject: Tech Support Candidate - matheen pasha
From: matheen pasha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Nov 2020 06:22:44 -0500

| | Tech Support Test

Name | matheen pasha
E-mail | [email-masked]
Phone Number | (91) 8892966712
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Bangalore kg Halli
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Aegis | Senior executive | March | 24000
Previous Employer 2 | HM IT solutions | Technical engineer | August | 22000

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Click on advanced option and proceed to load the website.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Go to settings
Go to other networks and connections tap on bluetooth and turn it on, search for device name tap on bluetooth speaker device name and pair it and enter password and connect it

What according to you makes you a good candidate for customer service or technical support job? | According to me I can solve customers issues very easily by empathizing, assuring and listening to them actively
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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