Subject: Tech Support Candidate - Anurag Bisht
From: Anurag Bisht <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Nov 2020 05:29:32 -0500

| | Tech Support Test

Name | Anurag Bisht
E-mail | [email-masked]
Phone Number | (91) 8433226465
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Mumbai
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Aegis Health Pvt.Solution Limited | Aws Cloud Admin | | 26500
Previous Employer 1 | Orient Techonolgy | Linux System Admin | 22-03-2020 | 22000
Previous Employer 2 | HNN News | Desktop (Linux Support) | 31-03-2018 | 10000

In your past experience you have (select all that applies)

Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1:- Check Internet Connection.
2:- Clear System Cache
3:- Restart the System .
4:- Check the Website is Down for Everybody or Just Me.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1:- Turn Bluetooth on.
2:- Pair a Bluetooth accessory
3:- Connect

What according to you makes you a good candidate for customer service or technical support job?

1:- Communication skills
2:- Problem-solving skills
3:- Passion for the role

On a scale of 1 - 5 please rate your fluency in spoken English | 3

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