Subject: Tech Support Candidate - Mohd Shamim
From: Mohd Shamim <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Nov 2020 02:21:55 -0500

| | Tech Support Test

Name | Mohd Shamim
E-mail | [email-masked]
Phone Number | (91) 1190036961
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | New Ashok Nagar Delhi-110096
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Onward eServices Pvt. Ltd | System Engineer | Working | 22K
Previous Employer 1 | RASPL | System Engineer | 15-5-2019 | 17K
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check the internet connectivity if internet is accessible then I will close the browser and again trying to acess website otherwise issue still persist then I will read the error message and troubleshooting accordingly error.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I will ON Bluetooth on both device and I trying to connect speaker on Mobile phone.
What according to you makes you a good candidate for customer service or technical support job? | I will quick response & short out the client & customer queries.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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