Subject: Arabic Language Test - Md Sayedu Rahman
From: Md Sayedu Rahman <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 18 Nov 2020 01:07:37 -0500

| | Foreign Language Screening Test

Name | Md Sayedu Rahman    /  (91) 7091921322    / [email-masked]
Whats your first language | Arabic

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

سيدي
من المؤسف أنك لم تحصل على مطلوبك في الوقت المقرر فأعتذر إليك.و لكني أحاول الآن معرفة سبب عدم وصول المطلوب إليك كما أؤكد أنك ستستلمه قريبا.

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

سيدي
سامحني على ما صدر من بعض الموظفين و سأقوم بإرسال فوري بعد تغيير الأزرق إلى ما هو المطلوب منك.

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