Subject: Tech Support Candidate - RAKESH PANDEY
From: RAKESH PANDEY <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Nov 2020 16:41:18 -0500

| | Tech Support Test

Name | RAKESH PANDEY
E-mail | [email-masked]
Phone Number | (91) 9205875442
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Sadarpur, sector 45, Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Collabera Technology(UHG-Optum, Gurugram) | Sr. Claim Associate | 14 Feb 2019 | 19500
Previous Employer 1 | Orcapod Consulting services(Capgemini,NSEZ, Noida) | Process Associate | 23 March 2018 | 14200
Previous Employer 2 | Cognizant technology solutions, Noida | Process Executive Data | 3 May 2017 | 12800

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Restart my computer and check same error show or not. If when I get back same error then capture the error occurred screen shot and report to the www.ndtv.com .
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all click over the my phone Bluetooth and before clicking on my Bluetooth in my headset open Bluetooth speaker and search in my phone Bluetooth speaker name after that we can select speaker Bluetooth....both are connected each other.
What according to you makes you a good candidate for customer service or technical support job? | Listen customer requirements, take currect design, quickly solved customer questions
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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