Subject: Arabic Language Test - Othman Saleh
From: Othman Saleh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Nov 2020 09:30:11 -0500

| | Foreign Language Screening Test

Name | Othman Saleh    /  (9352717218) 9352717218    / [email-masked]
Whats your first language | Arabic
Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted. | We apologize for being late in delivering your order due to extreme work pressure, but within 48 hours your order will be yours, and we apologize again.
Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies. | Welcome to our customer. I would like to apologize to you for what happened to you in the shopping process and let you know that we have read your message in consideration of the eye, and we will hold the work team accountable for what happened about the method and delay in delivering the order. I want to thank you for your understanding of what happened. Thank you for your cooperation with us.

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