Subject: Tech Support Candidate - Dhruv Khanna
From: Dhruv Khanna <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Nov 2020 03:36:00 -0500

| | Tech Support Test

Name | Dhruv Khanna
E-mail | [email-masked]
Phone Number | (+91) 9990751119
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Shopinteroi | Sales executive | Working | 25000
Previous Employer 1 | Saksham healthcare | Sr marketing executive | 30 march 2020 | 25000
Previous Employer 2 | Hdfc bank | Sales executive | Feb 2015 | 16000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I will open the browser
Write each spelling correctly
Then check if the internet is working or not
If everything is ok
Then I will click on the error link and see what is the message show there.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open both bluetooth
Then search for speaker bluetooth name
Then pair them

What according to you makes you a good candidate for customer service or technical support job? | I dont have much knowledge about technical support but I am a quick learner and a Hard working person.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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