Subject: Tech Support Candidate - Ashok Kumar Singh
From: Ashok Kumar Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Nov 2020 02:51:33 -0500

| | Tech Support Test

Name | Ashok Kumar Singh
E-mail | [email-masked]
Phone Number | (+91) 8178155030
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Moochand Healthcare Pvt Ltd | Senior Executive | 30 March 2020 | 21118
Previous Employer 1 | HDFC sales Pvt | Financial relationship officer | 14 march 2017 | 17876
Previous Employer 2 | ICICI Bank | Senior Executive Sales | 22 Feb 2016 | 14944

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I have work in do this customer service and satisfaction provide then handle work experience in Sales and services provided goal oriented Target him self
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Yes I have connected in Bluetooth speaker to mobile phone
What according to you makes you a good candidate for customer service or technical support job? | yes I have customer service or technical support jobs provide information customer
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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