Subject: Tech Support Candidate - Nimit kumar Nimit
From: Nimit kumar Nimit <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Nov 2020 02:11:10 -0500

| | Tech Support Test

Name | Nimit kumar Nimit
E-mail | [email-masked]
Phone Number | (+91) 8800989113
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Ghaziabad near rajnagar extension
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Exl service. Com | Sr. Associate | | 20000
Previous Employer 1 | Ienergizer IT serviceprivate Ltd | Sr. Associate | 28 feb 2019 | 12000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First check internet connection if it is correct than Please check website Spelling. If it is also correct than it may be due to server down problem.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open setting in your phone than go to bluetooth option and turn on the Bluetooth than click on connected device.
What according to you makes you a good candidate for customer service or technical support job? | Experience
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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