Subject: Tech Support Candidate - Adarsh Kaushal
From: Adarsh Kaushal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Nov 2020 01:30:11 -0500

| | Tech Support Test

Name | Adarsh Kaushal
E-mail | [email-masked]
Phone Number | (91) 9971633207
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Sector45, Noida
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Easypolicy | Inside sales | | 15K
Previous Employer 1 | Care Care | sales | |
Previous Employer 2 | Hostenzo | sales | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Hi, I am trying to website is still not open due to any technical glitch.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Mobile Phones
What according to you makes you a good candidate for customer service or technical support job? | I am good in both technical supports and customer services.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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