Subject: Tech Support Candidate - asha sharma
From: asha sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 17 Nov 2020 01:09:42 -0500

| | Tech Support Test

Name | asha sharma
E-mail | [email-masked]
Phone Number | (91) 7827415286
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies)

Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 we have to check the internet connection
2 if internet properly working ,then may be proxy apply on the site
3 may be time out of connection

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 Swipe down from the top of the screen
2Touch and hold Bluetooth
3Tap pair new device
4Tap the name of the Bluetooth device  you want to pair with your device

What according to you makes you a good candidate for customer service or technical support job? | Technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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