Subject: RE: Zendesk changes to the Enterprise form
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Mon, 16 Nov 2020 15:12:42 +0000

Hello Ashish,

Please disregard my previous message, the None entry doesn't need to be added. Let's talk about this task when you are back. :)

From: Heta Nyrhinen (HNYR)
Sent: 16. november 2020 14:47
To: Ashish Dabral <[email-masked]>
Subject: RE: Zendesk changes to the Enterprise form

Hello Ashish,

Here is an addition to the request below: Please add these dropdown options to point 2: Deskphone/Softphone/PC/Mobile phone/None

From: Heta Nyrhinen (HNYR)
Sent: 12. november 2020 10:01
To: 'Ashish Dabral' <[email-masked]<mailto:[email-masked]>>
Subject: Zendesk changes to the Enterprise form

Hello Ashish,

Could you please implement the following changes in the Enterprise form, once you are back from your holiday.

1) Make these fields mandatory*:

- Company
- Nr of products affected by the problem
- Sales opportunity size in headsets

2) Add a new mandatory field "Environment" with dropdown options Deskphone/Softphone/PC/Mobile phone
-> Opens a free text field, which is also a mandatory field to be filled in.

Please ask me, if anything is unclear. Thank you!

Best regards,
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261
Sennheiser Communications A/S * Industriparken 27 * DK-2750 Ballerup * Denmark

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