Subject: Tech Support Candidate - Ashish Rai
From: Ashish Rai <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 16 Nov 2020 02:55:24 -0500

| | Tech Support Test

Name | Ashish Rai
E-mail | [email-masked]
Phone Number | (0120) 8349103747
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Mayur vihar delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nation first news | Manager IT & Broadcast | | 32000
Previous Employer 1 | Kaatyayani Tv | MANAGER It & Broadcast | Feb. 2020 | 32000
Previous Employer 2 | Ok india news | Manager IT & Broadcast | | 28000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First i am checking my internet connection and check other website working fine or not than second step clear cookies and cache data in browser setting and than try again check my error website working fine or not

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First bluetooth open in phone
Search speaker bluetooth Name
Pair bletooth speaker and mobile phone
Pair successful

What according to you makes you a good candidate for customer service or technical support job? | Understanding customer problems and communicate till problem resolved
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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