Subject: Re: Reports Live Salesman
From: Saurabh Dadu <[email-masked]>
To: Murtaza Kutiyanawala <[email-masked]>
Cc: Nalineedhar Kasibhatla <[email-masked]>, Tejendra Singh <[email-masked]>, Ashish Dabral <[email-masked]>, Niren HB LSM Dsouza <[email-masked]>
Date: Mon, 16 Nov 2020 06:19:17 +0000

Hi Murtaza,

How are you. Please let me know when you want to jump on a call?

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Murtaza Kutiyanawala <[email-masked]>
Sent: 16 November 2020 11:46 AM
To: Saurabh Dadu <[email-masked]>
Cc: Nalineedhar Kasibhatla <[email-masked]>; Tejendra Singh <[email-masked]>; Ashish Dabral <[email-masked]>; Niren HB LSM Dsouza <[email-masked]>
Subject: RE: Reports Live Salesman

Hi Saurabh,

Wanted to follow up on the attached reports.

Regards,

From: Murtaza Kutiyanawala
Sent: Thursday, November 12, 2020 11:58 AM
To: 'Niren Dsouza' <[email-masked]>; 'Ashish Dabral' <[email-masked]>
Cc: Nalineedhar Kasibhatla <[email-masked]>; Tejendra Singh <[email-masked]>; 'saurabh' <[email-masked]>
Subject: RE: Reports Live Salesman

Hi Niren / Ashish,

Request you to update on the below reporting.

We have not received any reports after the 6th Nov.

Attached is the format that we want the reporting to be made

Regards,

From: Murtaza Kutiyanawala
Sent: Tuesday, November 3, 2020 2:05 PM
To: 'Niren Dsouza' <[email-masked]<mailto:[email-masked]>>
Cc: Nalineedhar Kasibhatla <[email-masked]<mailto:[email-masked]>>; Tejendra Singh <[email-masked]<mailto:[email-masked]>>; 'saurabh' <[email-masked]<mailto:[email-masked]>>
Subject: RE: Reports Live Salesman

Hi Niren,

Any update on the reporting for the 3 platform that we working on (Whats app / Live Chats and FB )

Regards,

From: Murtaza Kutiyanawala
Sent: Wednesday, October 28, 2020 4:54 PM
To: Niren Dsouza <[email-masked]<mailto:[email-masked]>>; saurabh <[email-masked]<mailto:[email-masked]>>
Cc: Nalineedhar Kasibhatla <[email-masked]<mailto:[email-masked]>>; Tejendra Singh <[email-masked]<mailto:[email-masked]>>
Subject: Reports Live Salesman

Hi Niren,

Can you please help us with a report on how many chats we received on Whatts app / Facebook and on Live Chats. We need the report on all the 3 platforms individually so that we can understand the trending.

As discussed on the call  we need to make a separate bucket list for the mattress and all the mattress related issue to be send to CCC UAE team.

For better clarity on each of the query we need to bucket them into main reason on MATTRESS. Under this we should have following options and sub option

  1.  Mattress Sales- Assistance in making order, General query, Promo code usage
  2.  Mattress product information- Size, Material, Spring, Recommending product bases on need of customer
  3.  Mattress warranty and guarantee information
  4.  Mattress free trial queries

@saurabh<mailto:[email-masked]> please let us know when we can connect on this

Thanks Tejendra for the flow chart.

Regards,

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com