Subject: Assigned to Group - all virtual spin classes not working (trip/rpm/sprint)
From: Les Mills International <[email-masked]>
To: [email-masked], [email-masked]
Date: Fri, 13 Nov 2020 11:55:31 +0000

Hi  A new ticket has been assigned to your group "Level 1". Please follow the link below to view the ticket.  all virtual spin classes not working (trip/rpm/sprint) The classes appear to flash the intro logo but do not play the actual class. The iPad apparently sends error messages continuously. We have tried canceling the app and re-logging in but to no avail. We have double checked our iOS and are still running 13.5.1. Please help asap as this is causing us to lose revenue https://lesmillsvirtualapp.freshdesk.com/helpdesk/tickets/4115