Subject: Re: LSM Joining Case Test - Mohit Kumar
From: Mohit Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 13 Nov 2020 06:04:59 -0500

| | LSM Joining Case Test

Name | Mohit Kumar
E-mail | [email-masked]
Phone Number | (+91) 9911154826
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I am selecting Blurb 2 as e-tickets are oftently available now a days and van be downloded. There is no need to get a paper ticket delivered at new address.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service ensures that we resolve our customers every query and make him/her happy about our services.

Great customer service also includes things mentioned above however it also ensure that customer never faces same problem or concerns again.

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