Subject: Re: LSM Joining Case Test - Indraneel Chatterjee
From: Indraneel Chatterjee <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 12 Nov 2020 23:48:16 -0500

| | LSM Joining Case Test

Name | Indraneel Chatterjee
E-mail | [email-masked]
Phone Number | (033) 9718553107
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | As the customer would be travelling to the destination of the event and staying at the hotel near the venue . It would be best to deliver to that address as the forwarding address and contact no would be available.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Great customer service is to ensure the customer needs are met and the resolution given to the customer is what they expect and you've gone the extra mile to ensure the customer leaves with a smile at having their issue resolved on the first call itself .

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