Subject: Re: LSM Joining Case Test - Sahaj Tyagi
From: Sahaj Tyagi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 12 Nov 2020 07:53:13 -0500

| | LSM Joining Case Test

Name | Sahaj Tyagi
E-mail | [email-masked]
Phone Number | (+91) 8218535058
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Blurb 4 is the answer which has all the resolution for customer queries and the customer will be satisfied with that.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | According to me if we are just giving resolution to customers then it will be called good customer service. However, if we will assist the customer personally and attain his satisfaction on the issue or query then it will be called great customer service and it will also retain the customer for a long period.

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