Subject: Zendesk changes to the Enterprise form
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Thu, 12 Nov 2020 09:01:16 +0000

Hello Ashish,

Could you please implement the following changes in the Enterprise form, once you are back from your holiday.

1) Make these fields mandatory*:

- Company
- Nr of products affected by the problem
- Sales opportunity size in headsets

2) Add a new mandatory field "Environment" with dropdown options Deskphone/Softphone/PC/Mobile phone
-> Opens a free text field, which is also a mandatory field to be filled in.

Please ask me, if anything is unclear. Thank you!

Best regards,

Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

Sennheiser Communications A/S * Industriparken 27 * DK-2750 Ballerup * Denmark

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