Subject: Re: LSM Joining Case Test - Namneet Bhatia
From: Namneet Bhatia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 12 Nov 2020 01:02:11 -0500

| | LSM Joining Case Test

Name | Namneet Bhatia
E-mail | [email-masked]
Phone Number | (91) 9811101986
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | This blurb will be selected as the customer is asking to deliver the tickets to the hotel and we can also explain it to the customer that we will be following up with the seller to get the tickets as soon as possible...
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is keeping the customers satisfied, however great customer service is doing something extra for the customer that is exceeding the customer's expectations.

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