Subject: Tech Support Candidate - Deepak Kumar
From: Deepak Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 11 Nov 2020 05:21:05 -0500

| | Tech Support Test

Name | Deepak Kumar
E-mail | [email-masked]
Phone Number | (91) 8609400330
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nokia | Senior engineer | |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First ping the ndtv.com if it is pingable then check my browser for ssl certificate
Please list the steps to connect a Bluetooth speaker to your mobile phone. | On the Bluetooth of speaker then on the Bluetooth of mobile and pair it and search for available device in mobile then select Bluetooth device of own choice
What according to you makes you a good candidate for customer service or technical support job? | I have a problem solving skill
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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