Subject: Re: LSM Joining Case Test - Shahawaz khan
From: Shahawaz khan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 11 Nov 2020 05:14:39 -0500

| | LSM Joining Case Test

Name | Shahawaz khan
E-mail | [email-masked]
Phone Number | (+91) 9528423002
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | The blurb should include any information that represents the book best and intrigues the readers.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service means meeting your customers’ needs in a timely, efficient, and pleasant way. Customer service can mean many things, depending on the environment. In retail, it could entail directing shoppers to the right part of the store or assisting them with a product issueGreat customers know that success with a piece of technology is a two-way street. They will most certainly need your help but you will need theirs just as much. This will manifest itself in a number of ways, which are also on the list, but highly successful customers simply start with this attitude.

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