Subject: Tech Support Candidate - Abhishek Jha
From: Abhishek Jha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 11 Nov 2020 02:11:39 -0500

| | Tech Support Test

Name | Abhishek Jha
E-mail | [email-masked]
Phone Number | (+91) 9821275773
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gurgaon
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | The Westin | Trainee | 10oct 2018 |
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly i will check the error code. If it is network error then i will check my internet connection or broadband /wifi. If there is any other error like cookies or website is not safe then i will figure out according the error.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First turn on the speaker then set it to the Bluetooth mode then turn on your mobile phone bluetooth and  then try to pair both device
What according to you makes you a good candidate for customer service or technical support job? | I have knowledge and quite keen to figure out things in computer and other tech things since childhood. This is my area to perform better and being a hotelier i know how  to handle customers and ways to handle problems.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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