Subject: French Language Test - Amrita Mishra
From: Amrita Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 10 Nov 2020 23:40:32 -0500

| | Foreign Language Screening Test

Name | Amrita Mishra    /  (110096) 9140146791    / [email-masked]
Whats your first language | French

Based on your understanding of situation 1 above, assuming you are the customer service representative, please draft a response to customer's email. Please make sure that your email is grammatically correct and properly formatted.

Hy
Greetings of the day!
Hope you are doing well,

We are really sorry for the inconvenience you had. As this is a festive season so your order is being delayed as we are having lots of order to dilever .we will try our best to dilever your order as soon as possible but sorry we don't give any compensation.

As we have registered your complain we will take action as soon as possible.

Full regards,
Amrita Mishra

Based on the Situation 2 above, please draft an email response to the customer. You don't necessarily need to know the policy of the brand, but use the best practice from e-commerce companies that you've shopped from so far to know the policies.

Hy
Greetings of the day!
Hope you are doing well,

We are sorry for the inconvenience you had you can exchange the order if we will be having a exchange policy on this order so you can check at the right place you placed the order and if there will be no exachge policy we can't exchange the order . Sorry sir we don't provide any type of compensation on any order.

Full regards,
Amrita Mishra

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