Subject: Tech Support Candidate - Nadeem Meer Abdul
From: Nadeem Meer Abdul <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 10 Nov 2020 15:59:49 -0500

| | Tech Support Test

Name | Nadeem Meer Abdul
E-mail | [email-masked]
Phone Number | (+91) 8886863828
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Hyderabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MacOS

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Guangzhou Tinder Industry Co Ltd | Project Manager | May | 1000 USD
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will first reload the page to check if the problem gets resolved if it doesn't work, then I will go to settings option and then will click on trouble shooter to check the error automatically to resolve the error.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I will first switch on the Bluetooth speaker then I will switch on the Bluetooth signal on the Bluetooth speaker then I will switch on the Bluetooth signal on my phone then I will scan for Bluetooth speaker and pair with it
What according to you makes you a good candidate for customer service or technical support job? | My communication, Patience, Interaction with the customer and try to resolve customer query.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |