Subject: Tech Support Candidate - Nikhil Pulivarthi
From: Nikhil Pulivarthi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 10 Nov 2020 01:29:45 -0500

| | Tech Support Test

Name | Nikhil Pulivarthi
E-mail | [email-masked]
Phone Number | (91) 9652589515
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Vijayawada
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Linux
Networking - advance
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Quadsel Systems | Network Engineer L2 | 15/01/2020 | 22000
Previous Employer 1 | Makk Safety & Risk Services | Network Engineer | 05/09/2019 | 17000
Previous Employer 2 | Impact Infotech | IT Executive | 01/08/2018 | 15000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Please check the the LAN is plugged to the System

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Power on the Bluetooth device
Scan for the active devices on your phone
Pair it with the Speaker

What according to you makes you a good candidate for customer service or technical support job? | I am good in Solving technical Issues
On a scale of 1 - 5 please rate your fluency in spoken English | 5

| |